What IE, E02, E10 Means
IE means the tub didn't fill to an adequate water level within the time LG's control board allows, per both the front-load and top-load Help Library articles. Common causes are a closed or disconnected supply, a kinked inlet hose, or a frozen line in cold weather.
Common Causes of IE, E02, E10
- Water supply tap closed or hose disconnected
- Inlet hose kinked, pinched, or bent from the washer shifting during use
- Inlet hose or taps frozen in cold weather
- Inlet filter (inside the hose connection) clogged with sediment
🔧 One Safe Check You Can Try
Check that both hot and cold water taps behind the washer are fully open and that the inlet hoses aren't kinked or pinched; if you're in a cold snap and suspect a frozen line, disconnect the hose and check whether water flows from the tap itself before assuming the washer is at fault.
⚠ Why You Shouldn't Go Further Than That
- If you suspect a frozen line, thaw it with a warm (not boiling) water-soaked towel wrapped around the tap and hose rather than any direct heat source, since boiling water risks burns and damaging the hose fittings.
- If water flows fine from the tap directly but IE persists once the hose is reconnected, the water inlet valve inside the washer itself may be malfunctioning and needs a technician to replace it.
- Cleaning the inlet filter means disconnecting a pressurized hose - close the tap fully first, since the hose will still hold water and can spray on release.
Opening a panel to inspect or repair something yourself doesn't automatically cancel your manufacturer's warranty — but it can risk accidental damage, and some manufacturers do have specific service conditions. Check your product's warranty terms, or ask us, before deciding.