What dE3 (SideKick Pedestal Door Not Latched) Means
dE3 on the SideKick pedestal washer means the door/lid didn't properly latch, per LG's dedicated pedestal-washer article, which specifically calls out the plastic protective film sometimes left on a new unit's lid as a common cause - if not removed, it can roll up and prevent the door from closing.
Common Causes of dE3 (SideKick Pedestal Door Not Latched)
- Protective plastic film still on the lid (common on newer units)
- Clothing or debris obstructing the lid
- Lid latch mechanism fault
🔧 One Safe Check You Can Try
Open the drawer, check that the protective film has actually been removed from the lid (common on a newer unit), clear any clothing or debris blocking the lid from closing, and close it firmly before restarting the cycle.
⚠ Why You Shouldn't Go Further Than That
- If the film is removed and nothing is obstructing the lid but dE3 keeps appearing, the latch mechanism itself needs a technician's look.
Opening a panel to inspect or repair something yourself doesn't automatically cancel your manufacturer's warranty — but it can risk accidental damage, and some manufacturers do have specific service conditions. Check your product's warranty terms, or ask us, before deciding.